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| SUPPORT & DOWNLOAD | ABOUT TOP-TECH |
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Thank you
for selecting the digital products of our company."The customer is
equal with the God,& make the customer satisfied" is the service
aim of our company,in order to protect your legitimate rights and interests,avoid
your worry about our products,our company makes the following commitments
to you,and offer perfect guanrantee of the standard service to you according
to these items following. Firstly,within seven days from the day when the digital products that our company manufactures are sold ,in a situation that the appearance of the products is not damaged,according to relative selling invoices and guanrantee card effectively,can it exchange of the same model/type. Secondly,submit the quality problems under the normal operating system in one year from the day when our digital products are bought via the effective documents (selling invoices & guanrantee card) ,we offer the free maintenance.Now some about the MP3 Players are referred. ¡ó Machine outer cover,charger,battery ,earphone,manual,package,promotive items and given products is not included. ¡ó Mechanical disorder or damage of the following situations,the repayment would be offered in accordance with the damaged condition,as well as the reasonable cost price for it. ---1.The machine has already been gone beyond in guarantee period ---1.Damage by your disassembly ---1.Caused by the unexpected or man-induced cause(including computer virus,operate fault,scratch ,be soaked within water,being knocked against,improper input voltage,etc) ---1.Troubled or damaged by Force disaster(such as earthquake,fire,etc) Finally,our company does not bear the freight cost while offering the above after-services.
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